Welcome to OPTICS!

By signing on to this system you are agreeing to follow the stated security policy.


Please note that you username is Firstname.Lastname and your password is your micropactcorp.com password. For any issues or questions, please email FD-Support@tylertech.com.

OPerations Ticket and Incident Control System

All Tyler product and IT support needs can be requested and managed through this site.

Security Policy

OPTICS is a Tyler, Inc. computer system and is intended for official and other authorized use only. Unauthorized access or use of the system may subject violators to administrative action, civil, and/or criminal prosecution under the Criminal Code (Title 18 USC 1030).

All information on this computer system may be monitored, intercepted, recorded, read, copied, or captured and disclosed by and to authorized personnel for official purposes, including criminal prosecution. You have no expectations of privacy regarding monitoring of this system.